Privacy Policy

Effective Date: June 3, 2026

At TOYO Robotics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.toyorobotics.com, contact us, or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, company name, and job title.
• Any information you voluntarily provide through contact forms, quote requests, or email communications.

Automatically Collected Information

• IP address, browser type, device information, and operating system.
• Pages visited, time spent on the site, and referral sources (via Google Analytics).

Cookies and Tracking Technologies

We use cookies and similar technologies (including Google Analytics) to improve your experience, analyze website traffic, and understand how visitors use our site.

2. How We Use Your Information

We use the information we collect to: * Respond to your inquiries and provide customer support. * Send relevant product information, quotes, and updates (if you have requested them). * Improve our website and services through analytics. * Manage our customer relationships using Zoho CRM. * Comply with legal obligations, including federal and state-level labor and anti-harassment regulations.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following situations:

• With our Corporate Partner, TOYO Automation: We may share your information with our official corporate partner, TOYO Automation Co., Ltd., based in Taiwan, and its affiliates, for necessary business operations, product support, and service fulfillment.
• Service Providers: We use Zoho (for CRM) and Google Analytics. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
• In connection with Business Engagements: We may share certain personal information with third-party partners, such as PowerCo SE, the battery division of Volkswagen, with whom we have entered into mutual non-disclosure agreements (NDAs). This information sharing is limited to the purpose of prospective or current business projects, such as component selection, standardization, and the establishment of release lists for production lines.
• Legal Requirements: If required by law, court order, or government request.

4. Data Storage and Security

Your information may be stored and processed in the United States, Taiwan, or other countries where our service providers or business partners operate. We implement reasonable administrative, technical, and physical safeguards to protect your personal information. We are committed to implementing appropriate security measures, privacy, and data protection procedures to ensure compliance in the storage, collection, and use of any personal identifiable information (PII). While we maintain these standards to prevent unauthorized access or disclosure, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You may: * Request access to, correction, or deletion of your personal information. * Opt out of marketing communications at any time. * Disable cookies through your browser settings (note: this may affect site functionality).

To exercise these rights, please contact us using the information below.

6. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@toyorobotics.com
• Website: www.toyorobotics.com